Testimonials
Shopping at FirtWoodworking is a very rewarding experience. It is one thing for us to tell you that our diverse selection, bargain prices, and expert staff provide you with superior satisfaction throughout every phase of this monumental process. It is even more pronounced when you read the testimonies of real people, who in their own words describe purchase experiences with FirtWoodworking that have resulted in years of enjoyment and continued business.
The following are actual reviews by FirtWoodworking customers, received through our ongoing efforts to gather feedback about every buying experience. In order to preserve the integrity of these reviews, they are displayed below EXACTLY as submitted.
Jim K (short Hills, Nj)
Thank you for the delivery.
Everything went well and the unit looks perfect. I didn t want to be so fussy over it and would have been fine if it was going to take a few weeks. What made me nervous is that the shipping was attempted twice and re-scheduled. On my side of the picture that didn t look so good considering I never did business with you before. Hey, you never know with the internet.
Thank You Very Much,
Jim
Richard B (albany Ny)
We received our order and I thank you for that.
I would like to let you know that it is rare today to find a company that stands behind their products the way you did with us.
I hope you will pass our thoughts on to your partners, the owners or anyone who would appreciate hearing it.
Yours truly,
Richard B
Tony G (aurora Il)
Dear All,
I received my order today and I simply had to write to you and express my ecstatic pleasure with my purchase, my shopping experience, quick response to e-mail, and packaging that ensured that there would be no damage. Even the FedEx delivery guy remarked, "they have superb packaging!" Your prices were very competitive and the delivery charges were very reasonable. I am so pleased that I must close this note and shop some more! I will be recommending your site to all I know.
Thank you!
Tony G.
John M (lancaster Ny)
Just an email to say THANK YOU!
You provide great furniture products and fast, reliable service, with a staff that is second to none! Everything was packaged/shipped the best I ve seen and received undamaged! Thanks again and KUDOS to all involved!
RECOMMEND HIGHLY and will buy again!
John J. M
Patricia (little Neck, Ny)
Just wanted to thank you for your quick and excellent service.
I received the bookcase before I received your confirmation. I put it together tonite in 15 minutes and it is just what I wanted. I will be shopping at your on-line store again.
Regards,
Pat G.
John (roswell Nm)
It got here today in perfect condition.
I am very pleased with the transaction.
Thank you, John H
Mary H (carlsbad Ca)
To NYc WoodWorking:
I am compelled to let you know how pleased I am with your furniture!
Not only was it better than I expected, you prepared it so well for shipping that there was no possible way the furniture would have been damaged in transit!
With so many difficulties in internet shopping these days, I am glad I found a reputable dealer who delivers as advertised and cares about the customer s merchandise enough to make sure that it is delivered in the same condition that it would be in the showroom.
I will definitely recommend you to others and will think of your first for any of my future purchases.
Sincerely,
Mary Linda H.
Janis (wenonah Nj)
I recently ordered a vanity table from your company as a gift for my sister. I just wanted to thank you for your quality service. I was delivered just days after I ordered it and she loves it.
My husband ordered a vanity table for me last year from a different company. The product was defective and it took me four months and many long distance phone calls to get a replacement. After having such a hard time with that company I just wanted to say thank you for making it so easy to deal with you. I know which company I will be dealing with next time.
Sincerely,
Janis
Mona (san Diego, Ca)
My vanities arrived. They are beautiful, and worth the wait. I am very pleased with my purchase.
Thanks again,
One Happy Customer.
Mona
Dane (gaithersburg Md)
Hi,
Appreciate the prompt handling, Eugene. Thank you for your high quality customer service. (Now we ll see how resourceful we can be in restoring the blemish.) Also FYI, we are very pleased overall with the style and construction of the fireplace - a fine value item.
Best Regards,
Dane
Cecilia (lakeland Fl). You Guys Do A Super Job Of Packing.
Wanted to let you know that I received my closets yesterday and all seems to be fine. You guys do a super job of packing. Thanks so much for that. Only thing I wanted to ask you if you could email/fax me an extra assembly instruction so I could be sure I m putting this thing together right? Thanks in advance for any help you could give me with that. Have a great weekend.
Thanks again,
Cecilia
Kathi (olathe Ks)
Received my order and couldn t be more pleased. Quality, value, and service was excellent. The items were very well packed and protected, assembly instructions were clear and all the hardware was there :)
I will shop with you again and recommend you to others. Thanks
Kathi
Received The Subject Order Today And I Love It!!!
HI! Just wanted to write you a quick note to let you know I received the subject order today and I LOVE IT!!! Thank you SO much for packing as well as you did - everything arrived undamaged and was very easy to put together.
I wish I needed more furniture - I d DEFINITELY buy from you again and I will tell everyone I know!
Thanks again!!
Sandy Burnett
Cathy M.-a.(monroe La)
To whom it may concern
I received my order yesterday and just wanted to tell you how much I love everything I have ordered. You had packed everything so good, that it took me awhile just to get into it. Not complaining though, just impressed on how much time was spent in making sure that nothing would get to me broke, which it didn t. For that, I thank you!!
I will continue to check out the website, and recommend you to all my friends.
Sincerely, Cathy
Patricia Piper
I received the shipment this morning around 10 AM from Federal Express. Thank you for sending the shipment. I am very pleased to be able to complete my corner shocase with the replacement glass. Now my husband is proud to have his collection of beer steins on display. We appreciate your consideration on taking care of this shipment.
Thank you,
Patricia R
(dunkirk Ny) Thank You Very Much Eugene...
Thank you very much Eugene...
I do appreciate your responding so quickly. I must tell you it has been a pleasure shopping on your internet site as all the acessories are so fantastic looking and the prices are just as wonderful. Your personal help has been more than anyone could ask for. I am looking forward to purchasing from your company again soon.
Again, have a great day,
Marilyn
Teri Helsel
Hi again,
Just wanted to let you know that we did receive the second vanity and thank you very much. Can you update me on the status of the TV armoire? Has it been shipped as yet? Thanks again for your help. You guys have been great!
Teri Helsel
(brystana) Thank You So Much!
Thank you so much!
I just received the new nightstand and its in perfect shape. Your customer service has been great, and I m satisfied with my purchase. How would you like to retrieve the first night stand?
Thank you!
Brystana
Darci
About 5 minutes after emailing you, they arrived!!!! I m so relieved. fedex said that they could not be re-directed to a neighbor s house for signature without your instructing them to do so, so i got worried that they d be sent back to you. Anyway, all is well now.
Thank you! They are beautiful!
darci
Thank You For Your Quick Response.
Thank you for your quick response. I appreciate the update. My Son is very happy with the set.
Sincerely,
Teri Helsel
Thanks So Much For Your Responses...
Ok, thanks so much for your responses and for getting back to me in a timely fashion. Great customer service you guys have! I will let you know what I decide shortly-within the hour. I ve ordered from your company before and am sure of your quality... I m not familiar with this other company.
Thanks much Eugene for your flexibility!
I Got My Doors!!!
I got my doors!! I have to say was quite concerned about receiving glass doors via fed ex. I was very impressed with the extensive packing.
Thank you!
Jason
Mrs. Kirchner
Dearest Eugene,
I just wanted to thank you for sending me the table top in time. I received it today and all is well!
Thank You Very Much,
Mrs. Kirchner
Dreama D (denver)
Eugene: Success!
All of the tables are here, which means you can adjust the shipping anytime you re ready. Once again, thank you so much for being so helpful the last couple of months. The closets were worth the wait! And the fact that you answered my emails so promptly is much appreciated.
Many thanks,
Dreama
Alex K (boston, Ma)
Thank you for your prompt response. We received our package and it is perfect.
Happy New Year.
Mark (chicago)
Thank you for understanding and your willingness to correct this situation. I will let you know when it arrives.
Thanks for your support and generosity.
Mark
Lauri (la, Ca)
Thanks Eugene and Michael! You guys are great.
Trish (north Aurora, Il)
Thank you for the replacement mirror. It has arrived in one piece and is great. DHL did not pick up the other broken mirror though, even though I had put it out on the porch when they dropped off the new one.
Thank you.
Bernadette Julich
Thank you once more for great customer assistance!